Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Are there known issues with Salesforce SSO and the Dutch Language Pack?

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by Bill_S

Bill_S
Bill_S
more options

We are using Salesforce (CRM) SSO registration and sign in for our Community. When a Dutch language user clicks on the Register link for our community, using FF, he gets a default page pulled somewhere out of Saleforce that we do not use. Since we do not support the Dutch language, he should be getting the English version of the Registration page. Instead he gets some default Salesforce sign-in page that we don't even know where it comes from. No other languages cause this issue, and we don't see this happen with Dutch on Chrome or IE. We're using FF 16.

We are using Salesforce (CRM) SSO registration and sign in for our Community. When a Dutch language user clicks on the Register link for our community, using FF, he gets a default page pulled somewhere out of Saleforce that we do not use. Since we do not support the Dutch language, he should be getting the English version of the Registration page. Instead he gets some default Salesforce sign-in page that we don't even know where it comes from. No other languages cause this issue, and we don't see this happen with Dutch on Chrome or IE. We're using FF 16.

All Replies (4)

Andrew
Andrew
  • Moderator
more options

Can you try clearing cache and cookies to see if it'll help? - See Delete browsing, search and download history on Firefox on how to do that.

Bill_S
Bill_S Question owner
more options

We know to do that first thing - clearing cache.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to install the Dutch language pack or set the nl language (pref: intl.accept_languages) as the default to check what gets send to the server and check the response?

Bill_S
Bill_S Question owner
more options

This issue only occurs when the Dutch language pack is installed and set to default (on top). Setting the language preference in the url to nl returns the correct page.