Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes before even opening

  • 1 reply
  • 5 have this problem
  • 5 views
  • Last reply by cor-el

more options

Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here.

Thank you for your help!

Whenever I go to open Firefox, a "Mozilla Crash Reporter" appears. The only two options available to me from there are to close the window, restart Firefox, or quit Firefox. If I "restart Firefox," the window just pops up again. If I quit, the window merely closes. I tried restarting my computer. I tried uninstalling and reinstalling Firefox. I'm not especially computer savvy and don't know where to go from here. Thank you for your help!

All Replies (1)

more options