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Feedback banner appears each time Firefox 17.0.1 starts.

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

Captaindon130
Captaindon130
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Whenever I start Firefox version 17.0.1 a banner appears asking if I want to provide feedback on the product. It does not matter if I say "yes" or "no" as the banner appears the nest time it starts. A second instance does not have this banner.

Whenever I start Firefox version 17.0.1 a banner appears asking if I want to provide feedback on the product. It does not matter if I say "yes" or "no" as the banner appears the nest time it starts. A second instance does not have this banner.

All Replies (3)

dumdidadida
dumdidadida
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Hi,

Please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Captaindon130
Captaindon130 Question owner
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As you requested here is the screen shot. The banner I cannot remove is the fourth one from the top. Thanks, Don

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That is this setting:

  • Tools > Options > Advanced > General: System Defaults: "Submit performance data"

You should have and keep these two prefs that you can inspect on the about:config page.

  • toolkit.telemetry.prompted - value: 2 (Integer)
  • toolkit.telemetry.rejected - value: true (Boolean)

If you do not keep changes after a restart then see: