Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox allways opens with "this is embarrassing." Firefox is having trouble recovering your windows and tabs.

  • 5 replies
  • 122 have this problem
  • 1 view
  • Last reply by bassettl

bassettl
bassettl
more options

Please provide some specific direction for this error message. This message happens each time I attempt to launch Firefox. If I click restore, it will load Firefox. But to do this each time is very bothersome.

Other information on this error page:

This is usually caused by a recently opened web page. You can try: Removing one or more tabs that you think may be causing the problem starting an entirely new browsing session 

 Close     Restore
Please provide some specific direction for this error message. This message happens each time I attempt to launch Firefox. If I click restore, it will load Firefox. But to do this each time is very bothersome. Other information on this error page: This is usually caused by a recently opened web page. You can try: Removing one or more tabs that you think may be causing the problem starting an entirely new browsing session Close Restore

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

philipp
philipp
  • Moderator
more options

hello, this should be addressed in a later version of firefox. as a workaround in the meanwhile you could try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A likely cause is that you are first closing all Firefox windows and then close the Firefox application.

Some have reported that closing Firefox (Firefox > Quit) while the browser window is still open works for them.

  • Bug 845681 - Closing all windows and quitting Firefox afterwards leads to about:sessionrestore to be shown on next startup

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

jswan1
jswan1
more options

I got a very scary warning message. so screw it. Time to look ffor a new browser.

bassettl
bassettl Question owner
more options

Thank you very much--this information was quite helpful.