Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Links to files such as PDFs won't open

more options

When I click on a link to a file such as a PDF I see a momentary large green arrow in the upper right of the screen and that's all that happens. I have to go to my downloads folder to find the file. The file used to open, which is what I want it to do. I have Firefox 20.0.1.

Can someone offer suggestions?

When I click on a link to a file such as a PDF I see a momentary large green arrow in the upper right of the screen and that's all that happens. I have to go to my downloads folder to find the file. The file used to open, which is what I want it to do. I have Firefox 20.0.1. Can someone offer suggestions?

Chosen solution

Firefox (orange Firefox) > Options > Options > Applications
Search "pdf" change it to "Preview in Firefox"


Read this answer in context 👍 6

All Replies (2)

more options

Hello,

In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:

  1. Go to Tools > Options (or Firefox > Options).
  2. In the Options window, select the Applications tab.
  3. In the Search field, type PDF. You should find Portable Document Format (PDF).
  4. On the right handside you should find an Action column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose Preview in Firefox.

Did this fix your problems? Please report back to us!

Thank you.

more options

Chosen Solution

Firefox (orange Firefox) > Options > Options > Applications
Search "pdf" change it to "Preview in Firefox"