Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Collage.com works easily IE 10 NOT FF 22 Why!

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by majormom

more options

Collage.com is a accepted website. On IE 10 the pages come up, the photos can be uploaded, seen and manipulated. On FF 22 AFTER adding "YesScript"1.9.1 I get the page, HOWEVER my project does not load. EVER!!!!! I did get an script error message https://dd9xxudt9whvv.cloudfront.net/1373223987/js/main.js:12 . And following up on that error I installed "Yesscript" Nada

Collage.com is a accepted website. On IE 10 the pages come up, the photos can be uploaded, seen and manipulated. On FF 22 AFTER adding "YesScript"1.9.1 I get the page, HOWEVER my project does not load. EVER!!!!! I did get an script error message https://dd9xxudt9whvv.cloudfront.net/1373223987/js/main.js:12 . And following up on that error I installed "Yesscript" Nada

All Replies (3)

more options

Does it work in Safe Mode?

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
more options

Safe mode is the correct workaround - we identified a problem just yesterday with some extensions, particularly those which manipulate Facebook, Instagram or Flickr - We're working on a fix but in the meantime turning these extensions off should resolve the issue.

If you're still having trouble, please email me with details - dan@collage.com.

Source: works at Collage.com

Modified by dan_collagecom

more options

Safe mode may work for some, however after following directions there was no change. The site "load" icon spins. END of story