Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After expiration of freeAVG, Windows security shows virus protection is off and doesn't change if I click 'update' Please help.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by John99

more options

My AVG free Internet security 2013 has just expired and Windows security alerts informs that I have no virus protection. In searching for another, I note it says you shouldn't have more than one protection running as they will be in conflict and slow down the computer. I thought I had protection with Windows and Firefox. My broadband provider, TalkTalk, can also provide protection. How can I get it sorted asap with a free virus protection? I'm a novice and grandmother and worry about the online security. Thank you.

My AVG free Internet security 2013 has just expired and Windows security alerts informs that I have no virus protection. In searching for another, I note it says you shouldn't have more than one protection running as they will be in conflict and slow down the computer. I thought I had protection with Windows and Firefox. My broadband provider, TalkTalk, can also provide protection. How can I get it sorted asap with a free virus protection? I'm a novice and grandmother and worry about the online security. Thank you.

Chosen solution

No Trusteer Raport is completely different and relates to authorising banking transactions.

Note also Trusteer Raport when outdated sometimes is implicated in Firefox crashes so if you do have crashes try first of all updating and then if necessary uninstalling Trusteer.

Read this answer in context 👍 0

All Replies (3)

more options

Firefox gives some protection against phishing sites,and is able to work with your exiting AV software in scanning for viruses etc.

Microsoft does not come with AV software by default, but MS does now offer that as a free download option

more options

Thank you John. I decided to download Avira free security but it tells me I have Trusteer and AVG2013(but expired) Is Trusteer sufficient? Thanks

more options

Chosen Solution

No Trusteer Raport is completely different and relates to authorising banking transactions.

Note also Trusteer Raport when outdated sometimes is implicated in Firefox crashes so if you do have crashes try first of all updating and then if necessary uninstalling Trusteer.

Modified by John99