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Just updated and now videos won't load

  • 2 replies
  • 19 have this problem
  • 9 views
  • Last reply by cor-el

amaranthangel
amaranthangel
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Everything was working fine until firefox updated, now no videos will load. I tried disabling adblock and clearing my cache that doesn't help. I first noticed this on youtube when the page loaded but the video won't play there is just a blank whit spot. The same thing happens with imbedded videos and on netflix.

Everything was working fine until firefox updated, now no videos will load. I tried disabling adblock and clearing my cache that doesn't help. I first noticed this on youtube when the page loaded but the video won't play there is just a blank whit spot. The same thing happens with imbedded videos and on netflix.

All Replies (2)

Anush A
Anush A
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This seems to be problem with Flash Player, try reinstalling that.

Please let us know whether it is solved or not.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Make sure that you allow the plugin-container process in the firewall.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.