Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google+ transition for Youtube will not link.

  • 5 replies
  • 9 have this problem
  • 6 views
  • Last reply by Monarke

more options

Google has created Google+ to be linked with Youtube accounts and commentary. In order to link the two you are to make some changes to your Youtube account. While viewing a video the comment section appears that the user is not logged in. Upon clicking on the comment window a another window pops up in Mozilla Firefox which is blank and then it is closed. After this happens Google+ and Youtube commentary is still not linked. Clicking on the comments window again causes a blank window to pop up and then close.

I have also tried this under Internet Explorer and the linking process for Google+ to Youtube executed with no problem.

Google has created Google+ to be linked with Youtube accounts and commentary. In order to link the two you are to make some changes to your Youtube account. While viewing a video the comment section appears that the user is not logged in. Upon clicking on the comment window a another window pops up in Mozilla Firefox which is blank and then it is closed. After this happens Google+ and Youtube commentary is still not linked. Clicking on the comments window again causes a blank window to pop up and then close. I have also tried this under Internet Explorer and the linking process for Google+ to Youtube executed with no problem.

Chosen solution

Someone on Google Youtube user board pointed out the fix. Here is what he said,

DCCXVIII via YouTube

Pasting this solution someone gave me here for you:

It turns out that Google has begun forcing you to accept 3rd party cookies. As a result, you need to go to:

Options > Privacy > History section > Exceptions > Add: "google.com"

Problem resolved. Thanks for nothing Google.

Read this answer in context 👍 4

All Replies (5)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

Chosen Solution

Someone on Google Youtube user board pointed out the fix. Here is what he said,

DCCXVIII via YouTube

Pasting this solution someone gave me here for you:

It turns out that Google has begun forcing you to accept 3rd party cookies. As a result, you need to go to:

Options > Privacy > History section > Exceptions > Add: "google.com"

Problem resolved. Thanks for nothing Google.

more options

Not fully resolved. Now I am able to reply and in choising I like it option, but I am still unable to start a new comment. :( what else have I to try?

more options

Thanks for this. after a lot of nonsense of fiddling with extensions and add ons adding google.com to the exceptions list fixed the problem.

Why do these sites mess with stuff that wasn't broken in the first place?

more options

Something else I discovered. I had previously updated from Version 24 to Version 25.

The next day I started Firefox and it would appear as a process in the task manager and active, but would not open a window. I tried to re-install version 25. Firefox loaded and operated once. It then would not start up after that. After another attempt I decided completely uninstall Firefox, and remove all personal data, cookies, passwords etc.

I reinstalled Firefox Version 25 once again. All has been fine since. I did not have to allow third party cookies or add google.com back. I think it was combination of things which may have included google and the Firefox upgrade.