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I changed a password to an online account and I got a question about which account

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

astickel
astickel
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Hi There, someone seems to have gotten into my personal information somehow and I'm trying to figure out to what extent.

I have changed passwords on everything from iTunes and email accounts and I was just going through online accounts. I was resetting my password on Acklands grander and I was posed with a question: "For Which Account" - myemail@somewhere.com - Madness

The myemail account is my account. What is this message about "Madness"?

The browser I was using is Firefox and I certainly have never used that name in any way.

Is this a hidden account on my computer, firefox, or the Acklands Granger Website?

I could find no other evidence of this acccount anywhere I looked apart from that message.

Help!

Alex

Hi There, someone seems to have gotten into my personal information somehow and I'm trying to figure out to what extent. I have changed passwords on everything from iTunes and email accounts and I was just going through online accounts. I was resetting my password on Acklands grander and I was posed with a question: "For Which Account" - myemail@somewhere.com - Madness The myemail account is my account. What is this message about "Madness"? The browser I was using is Firefox and I certainly have never used that name in any way. Is this a hidden account on my computer, firefox, or the Acklands Granger Website? I could find no other evidence of this acccount anywhere I looked apart from that message. Help! Alex

All Replies (2)

philipp
philipp
  • Moderator
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hello alex, this is certainly no hidden account by firefox but other than that i'm afraid we at the support for mozilla's firefox browser won't be able to help you any further with this question. please contact the webiste where you've tried to reset your password to inquire more about the account they have displayed during the procedure.
thank you for your understanding!

FredMcD
FredMcD
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I suggest you just change both. If one ends up as not yours, no harm done.

Modified by FredMcD