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After closing Firefox, at times I have to use task manger to shut down firefox.exe*32 at times,

  • 6 replies
  • 38 have this problem
  • 2 views
  • Last reply by kobe

Sunn1one3
Sunn1one3
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As my title says, after closing Firefox, at times I have to use task manger to shut down firefox.exe*32 at times. I've left it running for up to 5 minutes to see if it shuts down/closes and it doesn't. I've also reloaded Firefox. My system is a Lenovo H210 with 3 gig of Ram and no added video card, the OS is Windows 7 Ultimate 64 bit SP1. I realize the memory is on the small side. I did try to update VLC player this morning to V 2.1.2 but it fails to run after instal due to file errors. Bill

As my title says, after closing Firefox, at times I have to use task manger to shut down firefox.exe*32 at times. I've left it running for up to 5 minutes to see if it shuts down/closes and it doesn't. I've also reloaded Firefox. My system is a Lenovo H210 with 3 gig of Ram and no added video card, the OS is Windows 7 Ultimate 64 bit SP1. I realize the memory is on the small side. I did try to update VLC player this morning to V 2.1.2 but it fails to run after instal due to file errors. Bill

All Replies (6)

malcontente
malcontente
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What apps are running in the background

Sunn1one3
Sunn1one3 Question owner
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Windows Explorer, McAfee Internet Security 2013, and Lenovo HD audio manager are it. Bill

alan_r
alan_r
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A couple of quick, easy things to try. One - try closing Firefox using the "Exit" under the Firefox orange icon rather than the X in the top right hand corner. Two - I don't know how much you use your Stay-Open Menu extension but try disabling it to see if that helps.

alan_r
alan_r
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Feedback? Did these two suggestions help?

You probably won't get more expert, detailed help unless you report back.

alan_r
alan_r
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This question seems to have disappeared from the system. There seems to be an odd time gap and "My Contributions" is blank.

Is there a larger problem?

kobe
kobe
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.