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New tabs opened from current web page pop up as 'about:blank'. I need to fix this! Please help

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  • 2 have this problem
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  • Last reply by AudreyP

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There will be a link on my current webpage to do an action (like post an article to Twitter, or to find a document to upload) and a pop up window will appear but it says 'about:blank'. It just started doing this within the last month or so. How do I fix??

Thanks!

There will be a link on my current webpage to do an action (like post an article to Twitter, or to find a document to upload) and a pop up window will appear but it says 'about:blank'. It just started doing this within the last month or so. How do I fix?? Thanks!

Chosen solution

Hello,

Try verify if happens in Safe Mode, try scann your Pc too:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Chosen Solution

Hello,

Try verify if happens in Safe Mode, try scann your Pc too:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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The safemode worked! Thank you!