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I did not receive a message confirming the password reset

  • 2 replies
  • 20 have this problem
  • 1 view
  • Last reply by Moses

Bravesoul
Bravesoul
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I tried to reset my Sync password. When I filled out the form, I got the message "We have emailed a reset code to the email address we have on file for you. Please use it within the next 6 hours, or it will become invalid.", but i didn't recieve any message on my mail

I tried to reset my Sync password. When I filled out the form, I got the message "We have emailed a reset code to the email address we have on file for you. Please use it within the next 6 hours, or it will become invalid.", but i didn't recieve any message on my mail

Chosen solution

Bravesoul,

Can you please confirm that your problem is resolved as I don't see a confirmation.

Thanks!

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All Replies (2)

P44
P44
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Try confirming if you type in your email correctly ok.

Moses
Moses
  • Moderator
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Chosen Solution

Bravesoul,

Can you please confirm that your problem is resolved as I don't see a confirmation.

Thanks!

Modified by Moses