We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Our email does not load into thunderbird continuously, it will for a couple of days and then it stops. It used to load each time we opened.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by christ1

more options

Our email from sunflower.com does not load on a regulater basis. It will load for a couple of days each time we open thunderbird and then it will stop for a few days. We can use our web mail account to access our email account and see that it is not loading messages into thunderbird on a regular basis. I have looked at the settings but do not know what to change if something needs changing. I would think that if it works some of the time that the settings should all be correct. What do I need to do?

Our email from sunflower.com does not load on a regulater basis. It will load for a couple of days each time we open thunderbird and then it will stop for a few days. We can use our web mail account to access our email account and see that it is not loading messages into thunderbird on a regular basis. I have looked at the settings but do not know what to change if something needs changing. I would think that if it works some of the time that the settings should all be correct. What do I need to do?

All Replies (1)

more options

Do you get any error message?

Check this article and follow the troubleshooting steps.

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages