We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Receiving a DNS Solution Yahoo Error Handler Page and some pages won't display

  • 2 replies
  • 337 have this problem
  • 8 views
  • Last reply by mrn001

mrn001
mrn001
more options

I recently downloaded the Stuffit Expander and ever since then Firefox hasn't been the same. I receive a DNS Solution Yahoo Error Handler page when I do a search sometimes. And now some pages won't even display for me when they should. How do I get rid of this Yahoo thing (In simple terms please)? Thanks!

I recently downloaded the Stuffit Expander and ever since then Firefox hasn't been the same. I receive a DNS Solution Yahoo Error Handler page when I do a search sometimes. And now some pages won't even display for me when they should. How do I get rid of this Yahoo thing (In simple terms please)? Thanks!

Chosen solution

You may have an unwanted extension that is modifying searchers. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Command+Shift+a
  • Tools menu > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or if it's obviously badware, remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that help?

Note that when you search from Firefox's address bar, searches that do not contain any spaces are checked as possible server names (e.g., intranet or my.web.server). Most DNS servers just report "no such server" and Firefox bounces the query to Google. However, some DNS servers tell Firefox they found the site and display search results. That could be what you're seeing. If this is new, maybe your DNS servers have been changed? (Not sure how to check that on Mac.)

Read this answer in context 👍 100

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

You may have an unwanted extension that is modifying searchers. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Command+Shift+a
  • Tools menu > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or if it's obviously badware, remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that help?

Note that when you search from Firefox's address bar, searches that do not contain any spaces are checked as possible server names (e.g., intranet or my.web.server). Most DNS servers just report "no such server" and Firefox bounces the query to Google. However, some DNS servers tell Firefox they found the site and display search results. That could be what you're seeing. If this is new, maybe your DNS servers have been changed? (Not sure how to check that on Mac.)

mrn001
mrn001 Question owner
more options

Thank you jscher2000! This seems to have fixed it! I appreciate it :)