Beginning this morning, when I try to attach a file, T-bird 24.4.0 crashes unless I log on to XP as an administrator.
I have tried numerous times to attach a file to a message and each time T-bird crashes. I tried running T-bird as an administrator and when I did this I could attach files.
Chosen solution
Suddenly this afternoon it started working. Go figure.
Thank you for your replies.
Richard
Read this answer in context 👍 0All Replies (4)
Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?
Booting in safe mode didn't tell me much since I cannot log on in safe mode as an ordinary user; I can only log on as an administrator, and I can attach files fine when I am logged on as an administrator.
I don't think Windows safe mode affects your ability to login as a normal user. Ask in a Microsoft forum if you have problems with this.
Chosen Solution
Suddenly this afternoon it started working. Go figure.
Thank you for your replies.
Richard