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Firefox crashes

  • 4 replies
  • 5 have this problem
  • 12 views
  • Last reply by user1092310

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OS: 64-bit Windows 7 Pro Firefox version: 29.0.1 Addons: HTTPS Everywhere, Adblock Plus, LastPass Crash Reason: EXCEPTION_ACCESS_VIOLATION_WRITE


Seems to crash at random

OS: 64-bit Windows 7 Pro Firefox version: 29.0.1 Addons: HTTPS Everywhere, Adblock Plus, LastPass Crash Reason: EXCEPTION_ACCESS_VIOLATION_WRITE Seems to crash at random

Modified by user1092310

All Replies (4)

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If it happened again, you can try "Clear Recent History", choose Everything

Modified by Mosty

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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bp-dc48366b-db7d-495c-a355-4a4532140527 bp-7648d1f1-062b-49e0-8c20-da2752140527 bp-b3128cf0-1a8f-45c7-adeb-20a5a2140526 bp-83967b20-c6f0-4a18-807e-7348c2140526 bp-49ddf6f6-3eba-47d4-b7cf-0a93a2140525

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Any updates so far? Here is my most recent crash:

bp-1f7c5178-1c9a-46b2-bad3-bc83a2140601