Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Imap folder is not updating messages correctly

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Glamdring7

8PCH
8PCH
more options

Using an Imap account we are having an issue where we move one message on one machine but it is not always updating this on another machine. If we check on a webmail client the message has been moved, if we check in the folder where the message has been moved to it is there as well as still in the INBOX on Thunderbird.

It isn't all the time and have only noticed it in the INBOX folder. Sometimes restarting Thunderbird works, often not. The only fix I have found is to right click the folder and repair but that isn't really a viable solution. 

Any idea's anyone - greatly appreciated!
Using an Imap account we are having an issue where we move one message on one machine but it is not always updating this on another machine. If we check on a webmail client the message has been moved, if we check in the folder where the message has been moved to it is there as well as still in the INBOX on Thunderbird. It isn't all the time and have only noticed it in the INBOX folder. Sometimes restarting Thunderbird works, often not. The only fix I have found is to right click the folder and repair but that isn't really a viable solution. Any idea's anyone - greatly appreciated!

Chosen solution

Hi,

You've posted your question in the forum for the Firefox browser. Please use the Thunderbird forum instead, that way your question will be viewed by volunteers with the specific knowledge you require and you'll get a response much faster.

Follow this link: Thunderbird Support Forum

Thank you.

Read this answer in context 👍 0

All Replies (1)

Glamdring7
Glamdring7
more options

Chosen Solution

Hi,

You've posted your question in the forum for the Firefox browser. Please use the Thunderbird forum instead, that way your question will be viewed by volunteers with the specific knowledge you require and you'll get a response much faster.

Follow this link: Thunderbird Support Forum

Thank you.