PasswordBox add-on won't start with browser

4 replies
10 have this problem
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Last reply by the-edmeister

10 years ago

6/6/14 6:25 AM

Nearly every time (99%) when I start Firefox the PasswordBox add-on doesn't start. It starts fine in IE and Chrome but not in FF. I have to go into the add-ons menu and disable then enable it manually in order for it to work. I have contacted them and have been told by them that it's a browser issue.

Answer 1 · 2014-06-06 06:25:53

FredMcD

6/6/14 9:53 AM

I went to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and searched but could not find PasswordBox. If you know what page its on, see if there is an update or link for support.

Answer 2 · 2014-06-06 06:25:53

FredMcD

6/6/14 9:53 AM

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer Windows > Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder Go thru the list and use a web search to check any that you don't know what they are.

Troubleshoot Firefox Issues Caused By Malware {web link}