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When I click on the + sign, I do not get another tab even though an additional tab WILL open if, for example, I click on a link in an e-mail or on a site.

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by Arjay70

Arjay70
Arjay70
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Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth.

I am grateful for any help! Thank you.

Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth. I am grateful for any help! Thank you.

Chosen solution

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

Read this answer in context 👍 0

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

Arjay70
Arjay70 Question owner
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I cannot find that anywhere to delete it. Where do I look? I looked in the add-ons but see only ads there for ones to add-on.

Thanks.

FredMcD
FredMcD
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Extensions 

   Produtools Manuals 2.1 Community Toolbar 3.21.0.1 ({b2bf7b3f-bf0b-4c48-aec6-f92c51be63e1})

Open the Add-ons Manager by Pressing the Alt or F10 key to bring up the tool bar. Followed by; Tools > Add-ons.

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Extensions.

Arjay70
Arjay70 Question owner
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THANK YOU! DIDN'T SEE WHERE THE EXTENSIONS WERE THE FIRST TIME. GOOD THING THAT BUTTON WASN'T A SNAKE.