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Thunderbird Is Randomly Generating A Phony Name on my outgoing emails - How to fix?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by rrkfilms

rrkfilms
rrkfilms
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Hi:

Some of my email recipients are reporting a fake name (not mine) listed with my email address: "Jimmy James." This problem appears to be limited to smartphone users, but it is completely random; some use gmail accounts, some do not.

This name is not part of my thunderbird identities (I checked).

My hosting company says this is not being caused by them so I am baffled!

Hi: Some of my email recipients are reporting a fake name (not mine) listed with my email address: "Jimmy James." This problem appears to be limited to smartphone users, but it is completely random; some use gmail accounts, some do not. This name is not part of my thunderbird identities (I checked). My hosting company says this is not being caused by them so I am baffled!

All Replies (2)

Fabián Rodríguez
Fabián Rodríguez
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Please do not post the same question again, it makes it harder to focus our attention on the issue and may doesn't make good use of volunteer contributor resources.

rrkfilms
rrkfilms Question owner
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Apologies; I was hoping to find someone who has a better understanding of the details of my issue, which I have shared in detail more than once already. Example: I already know this is the effects of some sort of spam or malware, but due to its random nature of occurrence, it's not a typical incident.