I reset firefox & now it does not work at all
I reset firefox & now when I start I get a white screen .I hit home & get a search bar. When I type in a search in goes blank & I do not get anything. Also no bookmarks or add on.[ nothing works] ?
I reset firefox & now when I start I get a white screen .I hit home & get a search bar. When I type in a search in goes blank & I do not get anything. Also no bookmarks or add on.[ nothing works] ?
Chosen solution
Hello,
After reading the information provided about your issue I suggest a soft reset of the phone.
- Take the back cover of the phone off.
- Take the battery out.
- Take the SIM card and microSD card out (if applicable).
- Wait 10 seconds.
- Put the SIM card and microSD card back in (if applicable).
- Put the battery back in.
- Put the back cover back on.
- Turn the device on.
- Check if the issue you were having is still present.
Please report back to us if this solved your problem!
Thank you
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Chosen Solution
Hello,
After reading the information provided about your issue I suggest a soft reset of the phone.
- Take the back cover of the phone off.
- Take the battery out.
- Take the SIM card and microSD card out (if applicable).
- Wait 10 seconds.
- Put the SIM card and microSD card back in (if applicable).
- Put the battery back in.
- Put the back cover back on.
- Turn the device on.
- Check if the issue you were having is still present.
Please report back to us if this solved your problem!
Thank you