Specified PLAYER cannot function in this environment

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Last reply by FredMcD

9 years ago

13/1/15 1:31 AM

When I go to the Iheart.com web site I get this error message"Specified PLAYER cannot function in this environment" and I don't get sound on any web sites. I do get sound on the same sites using Internet Explorer. The upgrade to Firefox 35 was just now installed but it did not make any difference.

I have installed Adobe Flash numerous times but it never shows up in the add-ons manager. All of these functions work in Internet explorer but not in Firefox.

When I go to the Iheart.com web site I get this error message"Specified PLAYER cannot function in this environment" and I don't get sound on any web sites. I do get sound on the same sites using Internet Explorer. The upgrade to Firefox 35 was just now installed but it did not make any difference. I have installed Adobe Flash numerous times but it never shows up in the add-ons manager. All of these functions work in Internet explorer but not in Firefox.

Answer 1 · 2015-01-13 01:31:57

FredMcD

13/1/15 1:47 AM

Your System Details does not show you have a player.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html

Answer 2 · 2015-01-13 01:31:57

Kent Question owner

13/1/15 3:17 AM

As I said in my initial explanation, I have installed flash numerous times, I just did it again with no results. It never does show up in the add-ons.

The flash player works with Internet Explorer so I know it is installed in the computer.