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Firefox will not shut down and I have to use the force quit option on my MAC to get it back. What can I do?

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  • Last reply by cor-el

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At almost every shutdown of Firefox it fails to completely shutdown and when I go to start it up again I must force quit to get it to completely shutdown.

The code says Firefox (not responding)

At almost every shutdown of Firefox it fails to completely shutdown and when I go to start it up again I must force quit to get it to completely shutdown. The code says Firefox (not responding)

All Replies (3)

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Do you use the conventional "right-click on App Icon, Click quit"? Or do you open the menu, and click the power button?

Try the other way - see if you get the problem still.

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?


Separate Issue; Your System Details shows;

Installed Plug-ins

Garmin Communicator Plug-in Version 4.0.2.2 Garmin Communicator Plug-in Version 4.1.0.0

Having more than one version of a program may cause issues.

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You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)