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Why am I unable to add attachments to my outgoing mails?

niallgavinuk
niallgavinuk
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Both the 'Attach' button and the 'Attach' menu in the Compose Message window are greyed out by default. Thanks.

Both the 'Attach' button and the 'Attach' menu in the Compose Message window are greyed out by default. Thanks.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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hold shift while clicking to start Thunderbird.

In safe mode does it occur the same way?

niallgavinuk
niallgavinuk Question owner
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Thanks Matt, Followed your instruction and opened Thunderbird in Safe mode. Can attach files to a new message in safe mode. Have now closed Thunderbird again and re-opened, and it appears that I can now add attachments when composing messages. Many thanks.