Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my yahoo mail no longer works and gets a script error meassage - the problem is FF not yahoo. how to fix???

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

since that wonderful upgrade (snort) to 35 my Yahoo mail no longer makes the connection to messages I want to write and my contacts. I have to write every addy manually

Firefox has denied access to my preferred theme on Ymail

when I try to read an email I get a 'non-responsive script' error.

and don't tell me it's a yahoo problem. everything has been wrong since you forced me to upgrade.

since that wonderful upgrade (snort) to 35 my Yahoo mail no longer makes the connection to messages I want to write and my contacts. I have to write every addy manually Firefox has denied access to my preferred theme on Ymail when I try to read an email I get a 'non-responsive script' error. and don't tell me it's a yahoo problem. everything has been wrong since you forced me to upgrade.

All Replies (1)

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152 Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.296
https://www.adobe.com/products/flashplayer/distribution3.html
Shockwave Director v12.1.6.156 http://get.adobe.com/shockwave/