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Windows 7 - Firefox Install never completes

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by philipp

JuliaAK
JuliaAK
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I am trying to download and install Firefox on a company computer. The install begins but seems to hang in one spot. The screen says "Downloading Firefox, One moment Firefox will launch as soon as the upgrade is complete." It is there in a perpetual state of downloading and never launches.

I am trying to download and install Firefox on a company computer. The install begins but seems to hang in one spot. The screen says "Downloading Firefox, One moment Firefox will launch as soon as the upgrade is complete." It is there in a perpetual state of downloading and never launches.

All Replies (1)

philipp
philipp
  • Moderator
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hello JuliaAK, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/