Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

adobe flash player 17.npapi fails to load and had been closed. Uninstalled and re-installed flash player, same results. Turned off al plugins except adobe, no change.

"adobe flash player 17.ro has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
adobe flash player 17.npapi fails to load and had been closed. Uninstalled and re-installed flash player, same results. Turned off al plugins except adobe, no change. "adobe flash player 17.ro has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

All Replies (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: