Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No video, only Audio in sites like Youtube and Dailymotion. Was perfectly fine earlier.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by guigs

R J
R J
more options

Video doesn't play in Youtube. Only Audio. It was working fine only until a week ago. Tried uninstalling and re-installing Firefox. Tried several other sites like dailymotion and vimeo. However videos in screens.yahoo.com is payed perfectly.

Please help.


Attached the image of Youtube video with "stats for Nerds".

Video doesn't play in Youtube. Only Audio. It was working fine only until a week ago. Tried uninstalling and re-installing Firefox. Tried several other sites like dailymotion and vimeo. However videos in screens.yahoo.com is payed perfectly. Please help. Attached the image of Youtube video with "stats for Nerds".

All Replies (2)

Mark Schmidt
Mark Schmidt
more options

Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

guigs
guigs
more options

Also, please check that you have installed drivers and that they are up to date, there are not listed in your troubleshooting information: Fix common audio and video issues and Upgrade your graphics drivers to use hardware acceleration and WebGL