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How does body search in Quick filter work?

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  • Last reply by Zenos

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My question should have been answered in the following help:

https://support.mozilla.org/en-US/kb/quick-filter-toolbar

But it wasn't. The question is how the quick filter using "body" is supposed to work. I would expect that it would do a word search in the body of the email, which includes an other included emails. (Most included emails have a formatting symbol on the left side to indicate the level of include).

As far as I can tell (after 45 of experimentation), it only searches the body of the primary email, and not the body of any included emails. I find this strange, and wonder why.

Thanks, MAB

My question should have been answered in the following help: https://support.mozilla.org/en-US/kb/quick-filter-toolbar But it wasn't. The question is how the quick filter using "body" is supposed to work. I would expect that it would do a word search in the body of the email, which includes an other included emails. (Most included emails have a formatting symbol on the left side to indicate the level of include). As far as I can tell (after 45 of experimentation), it only searches the body of the primary email, and not the body of any included emails. I find this strange, and wonder why. Thanks, MAB

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Global search works the same way. It is designed to limit results to a primary source. Some of the mailing lists I am a member of might have 20 or 30 replies to an original email. A search does not need 30 copies of the same text returned. It needs the primary source. If you want to see the thread, right click the listed result and select "Open message in conversation."

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I can't reproduce that here. I've just tried a body text QuickFilter search on specific words that occur only in one each of several nested (included) messages and it found each one.

Are yours in-line or attached? Mine were in-line, or what I'd call "included". Are you looking at HTML or plaintext messages? Mine were HTML, as is the overwhelming majority of my business correspondence.

Be aware that certain attachments can be shown in the reading pane directly below the original message text, which might at a casual glance appear to be "in line".