Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox instable, on mac, with add-ons like video and adblock-plus

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by guigs

Jro1955
Jro1955
more options

I am using some add-ons, not even many, for video use on websites and Adblocker-plus. If i am on Facebook Firefox seems to be busy al the time and parts of the Facebook menu are missing. If on Linkedin there are parts of the Linkedin menu missing of the website.

hope to hear from you !

Jro1955

I am using some add-ons, not even many, for video use on websites and Adblocker-plus. If i am on Facebook Firefox seems to be busy al the time and parts of the Facebook menu are missing. If on Linkedin there are parts of the Linkedin menu missing of the website. hope to hear from you ! Jro1955

All Replies (1)

guigs
guigs
more options

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.