Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Exiting full screen mode (F11) crashes my computer

  • 1 reply
  • 6 have this problem
  • 2 views
  • Last reply by cor-el

more options

I have no problem getting full screen with Firefox. But it doesn't exit full screen, instead when I again press F11 to exit full screen, it crashes my computer. When I re-boot, and restart firefox, it is still stuck in full screen. When I try to exit full screen, it crashes my computer again.

I'm running Linux Mint 17 64 bit. Not sure what version of firefox, I can't get to the menu (I'm using another browser to submit this).

I have no problem getting full screen with Firefox. But it doesn't exit full screen, instead when I again press F11 to exit full screen, it crashes my computer. When I re-boot, and restart firefox, it is still stuck in full screen. When I try to exit full screen, it crashes my computer again. I'm running Linux Mint 17 64 bit. Not sure what version of firefox, I can't get to the menu (I'm using another browser to submit this).

Chosen solution

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

  • Linux: ~/.mozilla/firefox/
Read this answer in context 👍 3

All Replies (1)

more options

Chosen Solution

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

  • Linux: ~/.mozilla/firefox/