Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do my read messages not stay read?

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by dburk802

more options

I have set up an e-mail account. I can receive and send messages. When I receive an e-mail, I read it. About five minutes after I read it, the e-mail shows up as unread. Why? I am using a MAC OS X, Thunderbird version 38.5

I have set up an e-mail account. I can receive and send messages. When I receive an e-mail, I read it. About five minutes after I read it, the e-mail shows up as unread. Why? I am using a MAC OS X, Thunderbird version 38.5

All Replies (3)

more options

Is the account IMAP or POP? What mail provider? is the account linked to any other devices? Does the issue disappear if those devices are turned off for that 5-10 minutes?

more options

it is a pop account, the mail provider is fairpoint.net, the account is linked to other devices but they are not turned on.

more options

Anyone? Anyone? I deleted the account on the other computer, still having issues with the account I did not delete. I think I'll just use a Microsoft product