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Why do my read messages not stay read?

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by dburk802

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I have set up an e-mail account. I can receive and send messages. When I receive an e-mail, I read it. About five minutes after I read it, the e-mail shows up as unread. Why? I am using a MAC OS X, Thunderbird version 38.5

I have set up an e-mail account. I can receive and send messages. When I receive an e-mail, I read it. About five minutes after I read it, the e-mail shows up as unread. Why? I am using a MAC OS X, Thunderbird version 38.5

All Replies (3)

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Is the account IMAP or POP? What mail provider? is the account linked to any other devices? Does the issue disappear if those devices are turned off for that 5-10 minutes?

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it is a pop account, the mail provider is fairpoint.net, the account is linked to other devices but they are not turned on.

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Anyone? Anyone? I deleted the account on the other computer, still having issues with the account I did not delete. I think I'll just use a Microsoft product