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cannot get aol mail although all other tabs work immediately

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

MissPeff
MissPeff
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from this morning until this afternoon suddenly firefox cannot bring up aol mail and load it, although all the other tabs - like google and gmail work intermediately

running on 2010 Imac , software 10.8.5

I can access aol on ipad and iphone, but I do my business and writing on the desktop.

Please advise, make it simple and step by step, please. It is -12 here, 3 inches of snow, and I cannot get out to the computer store to have their tech people solve this.

Thank you Miss Peff

from this morning until this afternoon suddenly firefox cannot bring up aol mail and load it, although all the other tabs - like google and gmail work intermediately running on 2010 Imac , software 10.8.5 I can access aol on ipad and iphone, but I do my business and writing on the desktop. Please advise, make it simple and step by step, please. It is -12 here, 3 inches of snow, and I cannot get out to the computer store to have their tech people solve this. Thank you Miss Peff

All Replies (1)

FredMcD
FredMcD
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Do you have NVidia’s network access manager or Forceware Network Manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update