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used repair folder, removed all emails after april 2014, can i retrieve?

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  • 1 has this problem
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  • Last reply by christ1

helpDW
helpDW
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Trying to get the inbox to compact; kept bouncing not enough disk space or do not have write to system privilidges. Right clickover inbox, clicked repair folder, then saw that it removed all emails from april 2014 to present. Can I get these back and how do I do this? Seems very cryptic.

Thank you ,

helpDW

Trying to get the inbox to compact; kept bouncing not enough disk space or do not have write to system privilidges. Right clickover inbox, clicked repair folder, then saw that it removed all emails from april 2014 to present. Can I get these back and how do I do this? Seems very cryptic. Thank you , helpDW

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Your Inbox file got corrupted and the messages were already gone prior to repairing the folder. You'd need to restore them from a backup.

Folder corruption is often caused by anti-virus software messing with Thunderbird mail files.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird