We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Netscape v. 44 & v.45 won't print email

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Fred

Fred
Fred
more options

win 10. HP 6700 printer on my local net. All other printing works fine. In netscape print or print preview connects to printer and then shoots out a blank page. Printing worked fine until upgrade to v. 45. I tried 45.1 with no printing results

Tx for any suggestions. Fred fspulnik@cox.net

win 10. HP 6700 printer on my local net. All other printing works fine. In netscape print or print preview connects to printer and then shoots out a blank page. Printing worked fine until upgrade to v. 45. I tried 45.1 with no printing results Tx for any suggestions. Fred fspulnik@cox.net

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Better when you start Thunderbird in safe mode? 

https://support.mozilla.org/en-US/kb/safe-mode

If not, please file a bug report https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

Fred
Fred Question owner
more options

safe mode still shoots out unprinted paper.

Gnospen
Gnospen
more options

Netscape was (?) a browser as Firefox. Now its more a AOL service. Thunderbird is a mail-client. I wonder from which one do you try to print?

Fred
Fred Question owner
more options

Sorry, I meant Thunderbird v. 44 & 45. Been a fan for a long time. No print in Thunderbird. just shoots out a blank page. Print woks fine in Firefox, latest version. Safe mode in Thunderbird wouldn't print either. Thanks for any ideas. Fred