Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to change update settings

  • 3 replies
  • 1 has this problem
  • 20 views
  • Last reply by FredMcD

more options

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: improved security)" does not persist after closing and re-opening the browser.

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: improved security)" does not persist after closing and re-opening the browser.

All Replies (3)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Checked for over rides, none shown.

Refreshed Firefox

Deleted prefs file

Still cant set firefox to auto update.

I am running the ESR release but it still should auto update security updates and annually update to the next ESR.

more options

I've called the big guys to help you. Good luck.