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SCROLLING DOWN BLURS SCREEN

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by philipp

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info on the screen will look almost like a bar code. Static screen is fine, only when scrolling down does the data get distorted

info on the screen will look almost like a bar code. Static screen is fine, only when scrolling down does the data get distorted

Chosen solution

hi jimcubeta, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...
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Chosen Solution

hi jimcubeta, please try if the following can solve the problem:

  • enter about:config into the firefox address bar (confirm the info message in case it shows up)
  • search for the preference named layers.allow-d3d9-fallback
  • double-click it and change its value to false
  • then restart the browser once...