Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

password error

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by dave749

more options

New GMX email account is found by thunderbird but erroniously thinks the correct name, email address or password is incorrect, it aso happens on an old one.

New GMX email account is found by thunderbird but erroniously thinks the correct name, email address or password is incorrect, it aso happens on an old one.

All Replies (2)

more options

My own gmx account uses gmx.co.uk, but the servers it uses are at gmx.com, so Thunderbird always wrongly guesses the server name as, for example, imap.gmx.co.uk.

Would you have anything similar going on where you are?

more options

Thank you for your responcse Zenos,

I will follow your advice asap, may be after the weekend though

Regards, Dave