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Print preview went from normal sized page to small multiple pages. A two page email might print out as a 27-page blanks. Why?

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by Wayne Mery

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Before printing emails, I check the length of the document that will print in print preview. This function worked fine until about an hour ago. Now, I go to print preview and find that what typically might be a 2-page document has become a 27-page document. Each page is small and contains only a portion of the actual message that I am trying to print. An 8.5 x 11 piece of paper will contain an image top and center that is essentially 2.5 x 4 inches in size.

Before printing emails, I check the length of the document that will print in print preview. This function worked fine until about an hour ago. Now, I go to print preview and find that what typically might be a 2-page document has become a 27-page document. Each page is small and contains only a portion of the actual message that I am trying to print. An 8.5 x 11 piece of paper will contain an image top and center that is essentially 2.5 x 4 inches in size.

Modified by Wayne Mery

All Replies (4)

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Please tell me how to return to earlier version of TB.

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Download the installer for your language here, then run it to install over your existing TB version. The data in your profile folder aren't affected, but if you use Lightning, you may have to install the version compatible with TB 45.

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MDEF, have you found a solution that works for version 52?