Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when downloading only one old mail will be received instead of new mails

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by jaapl

more options

I have a POP3 account and defined that no mails will be stored after downloading in Thunderbird. Each time when Thunderbird checks for new mail or after start of Thunderbird I am receiveing the same mail from a particular sender, which I received originally yesterday. All new mails after a certain time yesterday will not be read and downloaded to my PC. When I am using the Webmail facility or when I look in Gmail, where also mail of this particular account is forwarded, I can see that I have received new mails, but they will not be seen/downloaded by Thunderbird (latest version). With other e-mail accounts I do not have this problem in Thunderbird. Please advise me how to fix this problem.

I have a POP3 account and defined that no mails will be stored after downloading in Thunderbird. Each time when Thunderbird checks for new mail or after start of Thunderbird I am receiveing the same mail from a particular sender, which I received originally yesterday. All new mails after a certain time yesterday will not be read and downloaded to my PC. When I am using the Webmail facility or when I look in Gmail, where also mail of this particular account is forwarded, I can see that I have received new mails, but they will not be seen/downloaded by Thunderbird (latest version). With other e-mail accounts I do not have this problem in Thunderbird. Please advise me how to fix this problem.

Chosen solution

I suggest you go to your email provider's website, log in to your email account there and deal with this nuisance message. Once you have deleted it, Thunderbird will be able to work on the queue of messages waiting behind it.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I suggest you go to your email provider's website, log in to your email account there and deal with this nuisance message. Once you have deleted it, Thunderbird will be able to work on the queue of messages waiting behind it.

more options

Zenos,

your suggestion did the trick! Thank you very much.

Jaap