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thunderbird can't connect to the gmail server. Pop up to sign into Google. email address put in but will not connect . next button inactive. how do I fix this?

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  • Last reply by Marion88

Marion88
Marion88
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HP laptop using Microsoft defender. Thunderbird can't connect to the gmail server. Pop up box asks to enter my credentials on I map.gmail.com The Google sign in page is displayed. I enter my email address - press next but nothing happens. How do I fix this please?

I have re downloaded Thunderbird. Still can't get into gmail. It requires a login to server imap.gmail.com. I don't know the password.

HP laptop using Microsoft defender. Thunderbird can't connect to the gmail server. Pop up box asks to enter my credentials on I map.gmail.com The Google sign in page is displayed. I enter my email address - press next but nothing happens. How do I fix this please? I have re downloaded Thunderbird. Still can't get into gmail. It requires a login to server imap.gmail.com. I don't know the password.

Modified by Marion88

Chosen solution

Upgrade Thunderbird to version 52.2.1..

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user01229325
user01229325
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Chosen Solution

Upgrade Thunderbird to version 52.2.1..

Marion88
Marion88 Question owner
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Thank you. I downloaded the latest version of Thunderbird again. I also had to provide access to "less secure apps" in my google account as google was blocking my log in. Anyway, mail seems to be working now. I appreciate your help.