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Click the button within the next hour to set a new password for your Firefox Account. Where is the button?

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  • 4 have this problem
  • 9 views
  • Last reply by guigs

Renchtool
Renchtool
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Received the email from Firefox to reset my password. It says to click the button to resent the password. There is no active button anywhere in the email. Where is it?

Received the email from Firefox to reset my password. It says to click the button to resent the password. There is no active button anywhere in the email. Where is it?

All Replies (1)

guigs
guigs
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H Renchtool,

First, I would like to apologize for the delay. This button in the reset password email is in an HTML mark up. Can you please check to make sure that this is enabled in your preferred email software?

The link can also be seen in an original copy of the email received. However, at this point, I would first recommend making a back up of your profile before resetting the password.

I look forward to your reply!