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how to white list a sender

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Shadow110

scannon
scannon
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No matter how often I declare a sender's address as Not Spam it still keeps sending them to the spam folder. I get 5 - 10 emails from this sender a day and have to dig them out of the spam folder.

No matter how often I declare a sender's address as Not Spam it still keeps sending them to the spam folder. I get 5 - 10 emails from this sender a day and have to dig them out of the spam folder.

All Replies (3)

Shadow110
Shadow110
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What email program since Firefox does not have one.? If is a website, deal with their support. If is Thunderbird post your question here : https://support.mozilla.org/en-US/questions/thunderbird

Please let us know if this solved your issue or if need further assistance.

scannon
scannon Question owner
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Sorry, it is a problem with Xfinity connect. Somehow I got out of their support and into Firefox.

Shadow110
Shadow110
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Please update Firefox to 57.0.1 Help then About see if still have a issue.

Or Mark this as Solved with your Answer. Thank You.