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Links in received emails are not working

  • 1 reply
  • 10 have this problem
  • 5 views
  • Last reply by Toad-Hall

JohannaS
JohannaS
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Something happened in the last few days: anytime I click a link in a received email, a new browser window opens (chrome) in the background. If I click on Chrome to see whether the link opened, there is nothing in that new browser window.

I've tried restarted Thunderbird and checked troubleshooting page on this support website and nothing worked so far.

Thanks.

Something happened in the last few days: anytime I click a link in a received email, a new browser window opens (chrome) in the background. If I click on Chrome to see whether the link opened, there is nothing in that new browser window. I've tried restarted Thunderbird and checked troubleshooting page on this support website and nothing worked so far. Thanks.

Chosen solution

Links not working is rarely a Thunderbird issue.

re :I click a link in a received email, a new browser window opens (chrome) in the background. This means your computer is opening the default browser eg: chrome.

Try these options: Check: Is there an update for Chrome browser, if yes, then update chrome. https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en

Exit chrome. Choose another default browser and then reselect Chrome.

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All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

Links not working is rarely a Thunderbird issue.

re :I click a link in a received email, a new browser window opens (chrome) in the background. This means your computer is opening the default browser eg: chrome.

Try these options: Check: Is there an update for Chrome browser, if yes, then update chrome. https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en

Exit chrome. Choose another default browser and then reselect Chrome.