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I can't scroll down the page of a pop up window, therefore I cant see the "Submit" and the "Cancel" button of this specific website

  • 7 replies
  • 1 has this problem
  • 6 views
  • Last reply by howardloh

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Windows 10 x64 Firefox 58.0.2 (64 bit) Addons Installed: Ublock origin, IDM, and Lastpass Theme: Default

I tried scrolling it using mouse wheel but it didn't work. I also tried resizing and maximizing the windows, still didn't work (you can see at the screenshot provided below). I tried zooming out, it worked somehow but the text is too small and unreadable for me.

In chrome, I have no issues regarding that. I can see both the "Submit" and "Cancel" button without resizing the window or zooming out. For short, I can see the entire page while in mozilla I can't see the bottom part of the page.

Hope we can rectify this. Thank you.

Screenshots provided below.

Windows 10 x64 Firefox 58.0.2 (64 bit) Addons Installed: Ublock origin, IDM, and Lastpass Theme: Default I tried scrolling it using mouse wheel but it didn't work. I also tried resizing and maximizing the windows, still didn't work (you can see at the screenshot provided below). I tried zooming out, it worked somehow but the text is too small and unreadable for me. In chrome, I have no issues regarding that. I can see both the "Submit" and "Cancel" button without resizing the window or zooming out. For short, I can see the entire page while in mozilla I can't see the bottom part of the page. Hope we can rectify this. Thank you. Screenshots provided below.
Attached screenshots

All Replies (7)

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unfortunately the scrollbar related extensions in mozilla didnt work

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Sorry...I don't know what else to suggest.

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You only would have to zoom out to 8-% to get access to the submit button and use 100% while entering the text.

Doesn't that work as a workaround?

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cor-el said

You only would have to zoom out to 8-% to get access to the submit button and use 100% while entering the text. Doesn't that work as a workaround?

Do you mean to say that I should always zoom out to check if there's something at the bottom of the page if let say I'm visiting a certain website. Yes its a workaround but it shouldn't be that way. I can see the entire page using Edge and Chrome without zooming it out. Why cant mozilla do the same?

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There are some DOM event settings to prevent a website disabling specific feature and that includes hiding the scroll bar. These are controlled by dom.disable_window_open_feature.* prefs on the about:config page. You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

You can also choose to open a pup-up in a new tab although some pages that write to a specific window may fail.

For links opened via JavaScript you can look at this pref:

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cor-el said

There are some DOM event settings to prevent a website disabling specific feature and that includes hiding the scroll bar. These are controlled by dom.disable_window_open_feature.* prefs on the about:config page. You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue. You can also choose to open a pup-up in a new tab although some pages that write to a specific window may fail. For links opened via JavaScript you can look at this pref:

I already tried tinkering those prefs that starts with "dom.disable_window_open_feature* " and still didn't work :/