Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thuderbird crashes owhen deleting messages.

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by Wayne Mery

abcdefgabcdefg
abcdefgabcdefg
more options

Thunderbird crashes when attempting to delete a message.

The result is that the message still appears in the original folder, and also in the Trash folder.

This crash happens also when attempting to move a message from a folder to the Trash folder.

Moving messages between other folders works.

Crash happens with the trash folders of two different accounts.

Thunderbird crashes when attempting to delete a message. The result is that the message still appears in the original folder, and also in the Trash folder. This crash happens also when attempting to move a message from a folder to the Trash folder. Moving messages between other folders works. Crash happens with the trash folders of two different accounts.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post your crash IDs here into the topic. Instructions at https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports