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Firefox is not open, but Windows insists that it is.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

PaulJohnLittle
PaulJohnLittle
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I can't: open a Firefox window; open Firefox in safe mode; locate Firefox in the Task Manager; reinstall Firefox; access my profile. What to do? The computer seems convinced that Firefox is open even after several restarts. I can't uninstall or reinstall because of this. Totally lost. Any help appreciated.

I can't: open a Firefox window; open Firefox in safe mode; locate Firefox in the Task Manager; reinstall Firefox; access my profile. What to do? The computer seems convinced that Firefox is open even after several restarts. I can't uninstall or reinstall because of this. Totally lost. Any help appreciated.

All Replies (1)

FredMcD
FredMcD
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Do you have the Firefox icon on your quick launch? Right click on it, and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.