Mail being rejected
Mail from one of my long-time contacts is suddenly being rejected. I am using Thunderbird on this end; set up as POP to mail.hover.com with port 995.
Here is what the sender receives: From: "Mail Delivery System" <postmaster@knology.net> To: birdspires@wowway.com Sent: Sunday, June 17, 2018 9:15:20 AM Subject: Mail Delivery Failure
This message was created automatically by the mail system (ecelerity).
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
>>> ttucker@inglenookpress.com (while not connected): 554 5.4.7 [internal] exceeded max retries without delivery
This is a copy of the headers of the original message. ------
Return-Path: <birdspires@wowway.com> DKIM-Signature: v=1; a=rsa-sha1; d=wowway.com; s=20180112; c=relaxed/simple;
q=dns/txt; i=@wowway.com; t=1529017001;
h=From:Subject:Date:To:MIME-Version:Content-Type;
bh=jdhD47OtZx6GqboZ9d6Q0d78Q5E=;
b=olrtJ3SpbhSDG5V5dOWRwFx5383F8YdHpsR2i1lu8LUqdThbSroiRr0qaLQZ3eRs
GyV7TR66yVXYaiURBsvKWIjYVDFiXmbI7yAlX47Yc++wI85o4R2VmXVpBYuHhgzX
70v/5+6vgY8O/pWOD8+yMtdbTMREmFyJFAjMAYWwi+/KHCjiDDokzDd/pH2DZODe
GRnFQC0e7g5v/otBu6ltPOH6hlJNhMTn1hexn5NQgw5a+rcJR9QvkDGo0snUuJkd
StHD5lMqjIK7wp0DwsnkWmXAvC1L6h1Y49Eba6+tbRmDfz0BrAPgWjeKGnOU6hn+
nbb4ti9iZQg0V7eIQZQIMQ==;
X-CTCH-AV-ThreatsCount: 0 X-CTCH-VOD: Unknown X-CTCH-Spam: Unknown X-CTCH-RefID: str=0001.0A02020E.5B22F2A9.0045,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0 X_CMAE_Category: , , X-CNFS-Analysis: v=2.2 cv=Pc69vWpd c=1 sm=1 tr=0 a=nwrwL5zNQdUK+Te8Uo/7zQ==:117 a=KGjhK52YXX0A:10 a=FKkrIqjQGGEA:10 a=ABKWWN530C4A:10 a=7mUfYlMuFuIA:10 a=04LrLV_8VmMA:10 a=zVd95xGZkOkA:10 a=UfTGE-ICylZ6vPKA-8kA:9 a=QEXdDO2ut3YA:10 a=Xt4tfH8HyCesra_E5L4A:9 a=mipck5Uc_NIVZOCj:21 a=_W_S_7VecoQA:10 X-CM-Score: 0 X-Scanned-by: Cloudmark Authority Engine X-Authed-Username: YmlyZHNwaXJlc0B3b3d3YXkuY29t X_CMAE_Category: , , X-CNFS-Analysis: X-CM-Score: X-Scanned-by: Cloudmark Authority Engine Received: from [10.35.66.0] ([10.35.66.0:49068] helo=md20.wow.cmh.synacor.com)
by smtp.knology.net (envelope-from <birdspires@wowway.com>) (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTP id 7B/9A-08310-9A2F22B5; Thu, 14 Jun 2018 18:56:41 -0400
Date: Thu, 14 Jun 2018 18:56:40 -0400 (EDT) From: bill spires <birdspires@wowway.com> To: Tom Tucker <ttucker@inglenookpress.com>,
"Tucker, Tom" <tom3tucker@gmail.com>
Message-ID: <1726680152.8242035.1529017000365.JavaMail.zimbra@wowway.com> In-Reply-To: <2072677597.8238007.1529016873593.JavaMail.zimbra@wowway.com> Subject: dinner MIME-Version: 1.0 Content-Type: multipart/alternative;
boundary="----=_Part_8242034_209267413.1529017000365"
X-Originating-IP: [65.60.155.165] X-Mailer: Zimbra 8.0.7_GA_6021 (ZimbraWebClient - GC58 (Win)/8.0.7_GA_6021) Thread-Topic: dinner Thread-Index: NJzJ/twruCR9ShcmMC1S04HD+8ZcSg==
Can you suggest a solution? Tom Tucker
Chosen solution
That is a server refusing the delivery. It doesn't seem to me that the email client in use has any bearing on the error.
I would hope that hover.com offer you a website where you can check your incoming email. I doubt very much that this declined message can be found there, as you might expect if the failure occurred in the final delivery to you via your email client.
Read this answer in context 👍 1All Replies (1)
Chosen Solution
That is a server refusing the delivery. It doesn't seem to me that the email client in use has any bearing on the error.
I would hope that hover.com offer you a website where you can check your incoming email. I doubt very much that this declined message can be found there, as you might expect if the failure occurred in the final delivery to you via your email client.