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I cannot access Paypal via firefox last few days

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I have never had problems before, but the last few days, whenever I try to access Paypal from my Laptop a Blue Page comes up and it says "Unable to Connect". I can still access Paypal from my Android phone so there is no problem with paypal itself. I have tried all the usual things but nothing is making any difference.

I have never had problems before, but the last few days, whenever I try to access Paypal from my Laptop a Blue Page comes up and it says "Unable to Connect". I can still access Paypal from my Android phone so there is no problem with paypal itself. I have tried all the usual things but nothing is making any difference.

All Replies (4)

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Hi, what security software are you running please ?

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Hi, try turning off the Site Advisor part of Mcafee and then try the site. Note you may need to reboot after making the changes in Mcafee.

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Thank you. I'm not sure if I did it correctly, but it seems to be working ok this morning!